Candle orders ship for a flat rate of $8, with free shipping on US orders over $75. Parcels are sent via UPS and USPS, with orders dropped in the post twice per week. At this time, candles are only shipping within the continental United States.
Through your purchase, you affirm that you have provided a correct, secure mailing address and email at the time of checkout. Rinu is not liable for any lost or damaged parcels once shipped, but we will always do our best to assist in locating packages that have lost their way. In cases where a shipment is marked as "delivered," responsibility rests with the customer.
Aether readings are delivered to you via email as a video file and include the option to book a complimentary 30min call with Alyssa within 30 days of delivery. If the listing is available to purchase, the typical delivery window of your reading is 1 to 2 weeks from purchase, excluding weekends. All delivered files are yours to keep and can be downloaded for you to revisit in the future.
For return client consultations (Layer Sessions), Alyssa reserves the right to decline and fully refund a booking should an agreed upon meeting time not be possible.
If for any reason Alyssa cannot provide a service, a full refund will be administered to the original payment method. Beyond this circumstance, Aether Readings are nonrefundable as the energy and time has already taken form.
The nature of metaphysical work entertains the belief that healing can be found and facilitated through intuitive means. This service is not a substitute for professional medical advice or counsel. Through your booking, you as the customer take full responsibility for all choices made and actions taken following this service.
Aether Readings.
Due to the nature of product, Rinu candles are not eligible for return. However, if there is an issue of damage or concern with your order, please contact alyssa@rinu.earth. I will always aim to remedy the situation and ensure you have a positive experience.